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traffic schools online Frequently Asked Questions
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1) What do I need to get the Traffic School / Defensive Driving School started?

- Driving License
- Citation/Case # or Court letter


2) What is the cost of your Traffic School / Defensive Driving School course?

The price of our course varies from state to state, please start the sign up process and select your state it will show you the price of the course there or CLICK HERE.


3) Is it safe to use my credit card over the internet?

Yes. Our site is secured by GoDaddy a world renowned encryption service.


 4) How long does it take to complete the Traffic School / Defensive Driving School course?

We do not use "timers" on our website so course completion time varies.


5) What is your Traffic School / Defensive Driving School best price guarantee, what schools will you match and how do I get it?

We will beat any online Traffic School / Defensive Driving School regular course price with the basic delivery options for the county and court that issued the customers Traffic School / Defensive Driving School. This offer is only valid if customers call us before the execution of payment through our website. (The competitive internet Traffic School / Defensive Driving School must be licensed with the county and courthouse that issued the Traffic School / Defensive Driving School.)


 6) Are there any hidden fees that I should know about?

No, there is only one flat fee. The only additional charges are optional services such as CertVerify service, copy of completion certificate and rush delivery services. See below for more details on those items including their associated cost.


7) Will you send my Traffic School / Defensive Driving School certificate to the DMV/Court for me?

In most cases yes (e.g. for California we send it electronically to the DMV for customers free of charge), you can find more detailed information on our sign up processes as it is different for every state. This information is provided on page 2 on the sign up process.


8) How long does it take for my Traffic School / Defensive Driving School certificate to get delivered?

Certificate delivery varies from state to state (e.g. for California it can take a maximum of 3 days for certificates to get delivered), please start the sign up process each states delivery information is provided on page 2 of the customer sign up process.

You should always follow up with the court to insure your ticket has been masked. You may also select our CertVerify Service and we will do the follow up for you. (see below for more details)  


9) Do I need to complete the Traffic School / Defensive Driving School course within a certain period of time after I sign up?

We recommend you complete the course 7 days before your due date!


10) Is my Traffic School / Defensive Driving School completion certificate due on the due date or do I just need to finish the course by that date?
  • Your completion certificate is due to the DMV & Court on the due date.
We recommend that you complete the course at least 7 days before your due date. If you are faced with less time, you may want to contact the entity that issued the Traffic School / Defensive Driving School (courthouse, insurance company, DMV) and request an extension.
11) My Traffic School / Defensive Driving School certificate is due today, can I still take your course?

Yes, you can still take our course although we strongly suggest that you get an extension.
We cannot give you an extension!


12) How do I get an extension for my Traffic School / Defensive Driving School?

Contact the entity that issued the Traffic School / Defensive Driving School (courthouse, insurance company, DMV) and request an extension. Most courts allow a one time 30 day extension over the phone.


13) What is the layout of the Traffic School / Defensive Driving School course, is it hard?
  • The course contains 11 short, easy-to-read chapters. Each chapter is followed by a short 5 question multiple choice quiz. When the quiz is passed, you will automatically move on to the next chapter.

  • Customers must pass the quizzes with a score of at least 70%. All quizzes can be re-taken as many times as necessary free of charge.

  • We stress the importance of the quizzes because all of the questions on the final exam are derived from the quizzes; also a CA DMV mandate allows customers only 2 tries to pass the final exam. If a passing grade (70%) is not obtained by the 2nd final exam attempt your account will be locked out and you’ll have to take traffic school again from the beginning.

14) I travel a lot. Can I use any computer to access the Traffic School / Defensive Driving School course?

Yes, you can use any computer anywhere in the world with an internet connection.


15) I am a busy person. Do I have to complete the Traffic School / Defensive Driving School course in one sitting?

No, that is what makes our program so popular. You can log in and out as needed to complete the course at your pace.


16) What if I get interrupted or can’t finish?

Our system will automatically save your work after every quiz. This enables you to proceed at your own pace.


17) Are you affiliated with the DMV/Court?

No, we are an independently owned and operated entity. We have no affiliations with the courts or any government agency, and therefore cannot impose liability upon them. The courts and government entities cannot be held liable for any actions of any independently owned and operated Traffic School / Defensive Driving School.


18) I already paid the court money. Do I have to pay the Traffic School / Defensive Driving School as well?

Yes, each court charges a fee to allow you to attend a Traffic School / Defensive Driving School program. This is a separate fee from our or any other Traffic Schools / Defensive Driving Schoolss fee. All Traffic Schools / Defensive Driving Schools including classroom, home study, and internet courses will charge a separate and additional fee. If you do not pay the fee to the court they will not accept your Traffic School / Defensive Driving School certificate of completion from us!


19) I'm not sure my court will let me do internet Traffic School / Defensive Driving School. How do I find out?
  • The best way to find out if your able to attend online traffic school is to contact the contact the entity that issued the Traffic School / Defensive Driving School.

Note: There are states and counties where online Traffic School / Defensive Driving School may not be generally allowed. There are many possible reasons for taking these courses including insurance discounts, employer safety programs or by direct order of a judge. If you are taking a course to mask a ticket and your selected state is not licensed, please check with your court before proceeding.

20) I received a ticket, will taking your Traffic School / Defensive Driving School course keep my rates from going up?

Yes, taking Traffic School / Defensive Driving School masks a point on driving records and shall not be disclosed to any person, except a court and shall be used ONLY for statistical purposes.


21) I got another ticket. How often can I take a Traffic School / Defensive Driving School course?

Rules vary (e.g. in California a person is allowed to mask a ticket once every 18 months), please call the court where your ticket was assigned if you are not sure.


22) What if I need help?

We are always here to help you! You can reach us by e-mail; or phone Monday through Friday. We prefer contact by e-mail as this allows us to pull your records and answer your questions without keeping you on hold while we research your file. If you prefer to call us we are standing by, understand that there may be a short delay while we search your records. Please view our contacts page for contact information.


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